Reserve Bank of India (RBI) has advised the Indian Banks’ Association to formulate, in consultation with Indian Institute of Banking and Finance (IIBF), a certificate course for Debt Recovery Agents who have undergone 100 / 50 hours of training. RBI has also stipulated that Banks/NBFCs should insure that within a period of one year all their recovery agents can undergo the above training and obtain the certificate from IIBF. Further, the service providers engaged by Banks/NBFCs should employ only such personnel who have undergone the above training and obtained the certificate for the purpose of recovery from IIBF.
CERTIFICATION PROCESS:
For obtaining the certificate a candidate can:
1. Join Training for 50 Hours (Graduates) /100 Hrs Undergraduates, as the case may be;
2. Obtain Training Completion Certificate
3. Apply for Examination with Indian Institute of Banking & Finance
4. Appear and Pass the Examination
5. Get Certificate from Indian Institute of Banking & Finance